Our Mission and Brand Position

OUR MISSION STATEMENT

Our mission at Kmxtend is to empower individuals to express their unique beauty and personal style through our high-quality hair extensions. We strive to provide our customers with the highest level of service and satisfaction by using only the finest materials and expert craftsmanship in every product we create. We are dedicated to helping our customers achieve the hair of their dreams, and to making them feel confident and beautiful in every aspect of their lives.

 

 

OUR BRAND POSITION

 

At Kmxtend, we believe in providing our customers with the highest level of quality, craftsmanship, and service. We value:

  • Integrity: We are committed to honesty, transparency, and ethical business practices in everything we do.
  • Professionalism: We strive to provide our customers with the best possible service and to exceed their expectations.
  • Innovation: We are constantly exploring new ideas and technologies to improve our products and services.
  • Sustainability: We have joined in partnership with MatterofTrust.org and The Sum Hum to donate old and used hair extensions to create felted mats that soak up oil.
  • Inclusivity: We believe that everyone should have access to beautiful hair and strive to make our products and services accessible to everyone.
  • Empowerment: We believe in empowering our customers to express their unique beauty and personal style through our hair extensions.

 

 

Diversity and Inclusion:

Inclusivity and diversity are important values for Kmxtend Hair Extensions. This means that the company is committed to providing hair extensions that cater to a wide range of customers with different hair types, textures, lengths, and colors. By offering a diverse range of products, the company aims to make its hair extensions accessible to everyone, regardless of their natural hair characteristics.

Additionally, Kmxtend Hair Extensions is committed to promoting an inclusive and diverse image in its marketing and advertising campaigns. This means that the company strives to feature models of different races, ethnicities, and ages in its advertising, in order to better reflect the diversity of its customer base.

Furthermore, the company is committed to being inclusive and respectful in its interactions with customers, and to treating all customers with dignity and respect, regardless of their race, ethnicity, gender, or other characteristics.

Overall, the company's commitment to inclusivity and diversity is a way of showing that they are dedicated to providing the best hair products and services for a wide range of customers, and to promoting a positive and inclusive image for the brand.

 

Customer Service:
One of the things our customers love about our store is the unrivaled customer service that we are available always to attend to visitors’ inquiries. All you need to do is get in touch, and we will handle any issues you might have promptly.

Special Deals:
We value our customers, and we are always looking for new ways to reward them for their patronage. This is why we give our customers exclusive deals they can’t find elsewhere. Our goal is to provide excellent service to our customers so they can recommend us to friends and family.

Customer Satisfaction:
We are aware that our customers are the driving force behind our business, and are always ready to go out of our way to exceed their expectation with every product they purchase from our store. We believe we can turn our store’s visitors into not just customers but raving fans.
If you have any queries, Please contact with phone or email. We will reply soon. Email: info@kmxtend.com or call us at +1 803-470-5566 

 

Our Hair:

Our hair is virgin cuticle double drawn hair The natural direction aligned cuticle can safeguard hair from damage very well. Which builds solid foundation for quality hair extensions.  The hair is imported to our manufacturing facility is located in China. All hair is manufactured to our specifications and then stored in our warehouse in China until sold. This saves greatly on overhead costs and we are able to pass those savings onto you, the customer.   Once you place the order with us, we have our warehouse ship to our office in South Carolina USA. Once it arrives, we ship it out to you. The process takes about 1 week from order date to delivery. 

 

 

 

Ethical Standards Statement

By choosing KmXtend, you are investing in a brand committed to the integrity and ethical sourcing of premium hair extensions. We believe that true luxury should never come at the cost of human dignity, which is why we prioritize transparency and fairness at every stage of our supply chain.

Our Sourcing Philosophy Ethical sourcing is the cornerstone of our brand. All KmXtend hair is sourced from individuals who have made a voluntary, informed decision to sell or donate their hair. We ensure that every donor is treated with respect and receives fair, market-leading compensation for their contribution. This commitment to "fair trade" practices ensures a sustainable and positive impact on the communities we work with.

Quality & Craftsmanship Our long-standing partnership with our manufacturing experts allows us to maintain rigorous quality control. We exclusively use 100% Remy human hair, carefully selected for its strength and vitality. By maintaining these close relationships, we can guarantee that our products are never chemically compromised or blended with synthetic fillers.

Our Factory Code of Conduct KmXtend’s dedication to ethics extends to the very floor of our production facilities. We hold our manufacturing partners to a strict Code of Conduct designed to protect the well-being of every craftsperson. These standards include:

  • Fair Labor Practices: All employees work standard, humane hours. Any additional time is strictly voluntary, compensated at a premium rate, and accompanied by provided meals.

  • Living Wages: We ensure our team members are paid significantly above the industry average, supporting a higher standard of living for their families.

  • Health & Safety: Our facilities adhere to stringent hygiene protocols, with daily professional cleaning and sanitization of all workspaces.

  • Protective Measures: We provide high-grade safety equipment, including professional-grade respiratory masks for those in our coloring and processing departments, to minimize environmental exposure.

  • Equipment Integrity: Regular safety audits and maintenance are performed on all machinery to ensure a secure and efficient working environment.

Thank you for choosing KmXtend. Your support allows us to continue championing ethical labor practices and excellence within the hair extension industry.