Our mission at Kmxtend is to empower individuals to express their unique beauty and personal style through our high-quality hair extensions. We strive to provide our customers with the highest level of service and satisfaction by using only the finest materials and expert craftsmanship in every product we create. We are dedicated to helping our customers achieve the hair of their dreams, and to making them feel confident and beautiful in every aspect of their lives.
OUR BRAND POSITION
At Kmxtend, we believe in providing our customers with the highest level of quality, craftsmanship, and service. We value:
Integrity: We are committed to honesty, transparency, and ethical business practices in everything we do.
Professionalism: We strive to provide our customers with the best possible service and to exceed their expectations.
Innovation: We are constantly exploring new ideas and technologies to improve our products and services.
Sustainability: We have joined in partnership with MatterofTrust.org and The Sum Hum to donate old and used hair extensions to create felted mats that soak up oil.
Inclusivity: We believe that everyone should have access to beautiful hair and strive to make our products and services accessible to everyone.
Empowerment: We believe in empowering our customers to express their unique beauty and personal style through our hair extensions.
Diversity and Inclusion:
Inclusivity and diversity are important values for Kmxtend Hair Extensions. This means that the company is committed to providing hair extensions that cater to a wide range of customers with different hair types, textures, lengths, and colors. By offering a diverse range of products, the company aims to make its hair extensions accessible to everyone, regardless of their natural hair characteristics.
Additionally, Kmxtend Hair Extensions is committed to promoting an inclusive and diverse image in its marketing and advertising campaigns. This means that the company strives to feature models of different races, ethnicities, and ages in its advertising, in order to better reflect the diversity of its customer base.
Furthermore, the company is committed to being inclusive and respectful in its interactions with customers, and to treating all customers with dignity and respect, regardless of their race, ethnicity, gender, or other characteristics.
Overall, the company's commitment to inclusivity and diversity is a way of showing that they are dedicated to providing the best hair products and services for a wide range of customers, and to promoting a positive and inclusive image for the brand.
Customer Service: One of the things our customers love about our store is the unrivaled customer service that we are available always to attend to visitors’ inquiries. All you need to do is get in touch, and we will handle any issues you might have promptly.
Special Deals: We value our customers, and we are always looking for new ways to reward them for their patronage. This is why we give our customers exclusive deals they can’t find elsewhere. Our goal is to provide excellent service to our customers so they can recommend us to friends and family.
Customer Satisfaction: We are aware that our customers are the driving force behind our business, and are always ready to go out of our way to exceed their expectation with every product they purchase from our store. We believe we can turn our store’s visitors into not just customers but raving fans. If you have any queries, Please contact with phone or email. We will reply soon. Email: info@kmxtend.com or call us at +1 803-470-5566
Our Hair:
Our hair is virgin cuticle double drawn hair from ONE DONOR collected in Russia and Mongolia area. The natural direction aligned cuticle can safeguard hair from damage very well. Which builds solid foundation for quality hair extensions. The hair is imported to our manufacturing facility is located in China. All hair is manufactured to our specifications and then stored in our warehouse in China until sold. This saves greatly on overhead costs and we are able to pass those savings onto you, the customer. Once you place the order with us, we have our warehouse ship to our office in South Carolina USA. Once it arrives, we ship it out to you. The process takes about 1 week from order date to delivery.
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Great color, great hair and best of all the best customer service you could imagine! So very helpful and willing to accommodate.
Would definitely buy from them again and recommend to anyone looking for a place to get their extensions
I absolutely love the hair extensions I use for my company! The quality is incredible, and my clients are thrilled with the results. Every install looks amazing and blends perfectly. I also love working with Michelle—she's amazing and always takes great care of me. Highly recommend these extensions!
Updated review: I’ve changed this review from 2 stars because after I left a review for the previous set of tape-in extensions I ordered which had some quality issues the owner of KMextend reached out to me and let me know that any issues with their extensions are very rare and she sent me replacements for the tape in extensions I had ordered. I haven’t had the new sets installed yet but I can attest to the outstanding quality of customer service. Knowing that they stand behind their products is honestly rare compared to how other extension retailers operate.
I will update after I’ve had the new set of extensions installed for a month or so!
I will be ordering again in the future.
The quality is best I’ve ever used, and I’ve tried several different brands. The colors seemed a little off from the pictures and descriptions, so had to change the color before installation. Will definitely keep using these extensions.
